The Factor is a global medical device podcast series sponsored by Agilis by Kymanox. This episode features an interview with Patricia Patterson, Founder of Agilis Consulting, and Shannon Hoste, President of Agilis Consulting. Shannon, in addition to being president of Agilis, is an Assistant Professor at the Quality Science Education program at Pathway for Patient Health. She also serves on several standards and conference committees for medical devices and combination products. Patricia has a background in instructional design and describes her career journey into the medical human factors industry.